Organisation Terms

In short: you choose the campaigns and the people you invite, and you are responsible for having the right to invite them. We run the platform securely and process their data only on your instructions. You can export your data and leave at any time.

These Organisation Terms ("Agreement") are between Scripteco Technologies Private Limited, Mumbai, Maharashtra ("Askofy", "we") and the organisation that creates an account or subscribes to a campaign ("Customer", "you"). By subscribing, signing an order or using an admin account, you accept this Agreement on behalf of the Customer, and confirm that you are authorised to do so.

The Data Processing Addendum, the Acceptable Use Policy and the Payments & Refund Policy form part of this Agreement. A signed order form or proposal, if any, prevails over this Agreement on the points it covers.

1. The service

• Askofy provides Reach (campaigns, quizzes, learning journeys, certificates, share cards, links, QR codes and posters), Insight (dashboards, rosters, reminders and exports) and, as they become available, Voice features.
• A subscription gives your organisation a branded link for a campaign, for the period shown when access is approved, or until the campaign ends.
• Free campaigns and early-access features are offered without any service commitment and may change or end.

2. Accounts and admins

• You choose your admins and must remove access when someone leaves.
• Admins must keep login links private, and must not share accounts.
• You are responsible for everything done through your admin accounts.

3. Your responsibilities for people's data

For participant and employee data in your campaigns, you are the Data Fiduciary and we are your Data Processor. You confirm that:

• you have a lawful basis under DPDP law to upload employee lists and invite people. For employees, this is usually a legitimate employment purpose, and you will tell them about the campaign and this processing
• you will upload only data needed for the campaign: name, work contact details, department, designation, location and employee code. Do not upload sensitive data such as health records, Aadhaar, financial or biometric data
• for anyone under 18 (for example, students), you have obtained verifiable consent from a parent or guardian before sharing the link
• reminders are sent only to people you are entitled to contact
• you will handle requests from your participants (access, correction, erasure, grievances), and we will help you as the DPA sets out

4. Content

• Our content and templates remain ours, or our partners'. You get a non-exclusive, non-transferable licence to use them for your subscribed campaigns during the subscription.
• Your content (logos, welcome messages, signatures, custom questions) remains yours. You give us a licence to host and display it to run the service.
• You confirm that you have the rights to your content and that it follows the Acceptable Use Policy.
• Health content in our templates is reviewed with our campaign partners, but you must not alter it in a way that makes it misleading.

5. Fees, payment and taxes

• Prices are shown in the platform or your order, in Indian Rupees, and exclude GST, which is added as applicable.
• Paid access starts once payment is confirmed. We currently accept bank transfer or UPI against an invoice. Details are in the Payments & Refund Policy.
• Late or unpaid invoices may lead to suspension after 15 days' notice.
• We may change prices for future periods with 30 days' notice. Active, paid periods are not affected.

6. Our commitments

• Run the service with reasonable skill and care, and keep it secure as described in Security.
• Process personal data only on your documented instructions and under the DPA.
• Give reasonable support by email during Indian business hours.
• Tell you before planned changes that materially affect a paid campaign.

7. Confidentiality

Each party will keep the other's non-public information confidential, use it only for this Agreement, and protect it with reasonable care. This does not cover information that is public, already known, independently developed, or that must be disclosed by law.

8. Warranties and disclaimers

Each party confirms that it is validly existing and authorised to enter this Agreement. Apart from what this Agreement expressly says, the service is provided "as is". We do not promise any particular participation rate, learning outcome or health outcome. Campaign content is educational and not medical advice.

9. Indemnity

• You will protect us against third-party claims arising from your content, your data uploads without a lawful basis, or your breach of the Acceptable Use Policy.
• We will protect you against third-party claims that the Askofy platform, as we provide it, infringes their Indian intellectual property rights.

The protected party must notify promptly, allow the other to control the defence, and cooperate reasonably.

10. Limitation of liability

• Neither party is liable for indirect, special or consequential loss, or loss of profit, revenue or goodwill.
• Each party's total liability under this Agreement in any 12 months is limited to the fees paid or payable by you in the 12 months before the claim. For free campaigns, the limit is ₹10,000.
• These limits do not apply to your payment obligations, either party's indemnity obligations, breach of confidentiality, or liability that cannot be limited by law.

11. Term, suspension and termination

• This Agreement runs while you have an account or an active subscription.
• You may close your account at any time. Fees already paid are refundable only as the Payments & Refund Policy says.
• Either party may terminate for a material breach not fixed within 30 days of written notice.
• We may suspend access immediately to stop serious harm, unlawful use or a security threat. We will tell you why and restore access once it is resolved.

What happens to your data when you leave

You can export your data from the dashboard at any time, and for 30 days after the end. We then delete or anonymise personal data within 90 days, except:

• records we must keep by law
• certificate verification records, which participants rely on, kept as the Certificate Policy says
• anonymised research data

12. Publicity

With your written permission, we may name your organisation as a customer. We will not otherwise use your name or logo publicly.

13. General

• Force majeure: neither party is liable for delays caused by events beyond its reasonable control.
• Assignment: you may not transfer this Agreement without our consent. We may transfer it in a merger, acquisition or sale of the business, with notice.
• Notices: to us at hello@askofy.com; to you at your admin's registered email.
• Severability: if a clause is invalid, the rest continues.
• Waiver: not enforcing a right is not a waiver of it.
• Entire agreement: this Agreement and the documents it refers to are the whole agreement on this subject.

14. Law and disputes

This Agreement is governed by the laws of India. The parties will first try to resolve any dispute through good-faith discussion between senior representatives within 30 days. If that fails, the dispute goes to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement. The seat and venue is Mumbai, and the language is English. Subject to this, the courts at Mumbai have exclusive jurisdiction, including for interim relief.